Privacy
Last updated 16 November 2026.
This website
This site sets no cookies and uses no analytics, advertising or tracking scripts. Our web host keeps standard server logs (such as IP address and pages requested) for security and reliability, for a limited time.
When you buy
Purchases go through Lemon Squeezy, our merchant of record. It collects your name, email, billing address and payment details to process the order and taxes, under its own privacy policy. We receive your name, email, country and order details so we can provide your licence and support. We never see your full card details.
When you contact support
We keep your emails and the information you send so we can help you, and delete support history we no longer need.
The plugin
The free edition sends nothing to other servers and sets no cookies of its own. ApexConvert Pro contacts Lemon Squeezy to check your licence (sending the key and your site's address), our update server to offer updates, and only the other services you switch on, such as an email platform for cart recovery. Each data flow is listed, with its condition, in the plugin's Data and honesty panel.
As a store owner, you're responsible for the data your store collects from shoppers. ApexConvert supports WordPress's privacy export and erasure tools for the data it stores.
Your rights
You can ask us for a copy of your data, to correct it or to delete it, by emailing [email protected]. We handle personal information in line with the Australian Privacy Principles and, where they apply, the GDPR.